Knowledge & documents
Search, information extraction and writing assistance.
Artificial intelligence
We start with a concrete task: finding information, processing a document or assisting a voice conversation. We then evaluate the data, models and integrations required.
Let’s discuss your projectUSE CASES BEFORE TECHNOLOGY
Search, information extraction and writing assistance.
Transcription, speech synthesis and connections to business services.
Preparation of tasks and human approval at defined stages.
An initial trial using representative data measures response quality, errors and limitations. Data access, providers, costs and human checks are defined before integration.
FOR OUR FIRST CONVERSATION
Let’s start with an example of work you want to simplify. We can then assess whether AI is an appropriate answer.
You don’t need a complete specification to get started.
HOW IT WORKS
AI is one component of a workflow. Its value depends on accessible data, response quality and the controls around the model.
Authorised, up-to-date documents.
Passages relevant to the question.
A proposed response with references.
Checks and decisions appropriate to the use case.
This diagram illustrates a document assistant. Voice and extraction projects use a tailored workflow, defined during scoping.
Concrete decisions, before turning them into development work.
Which task do we want to simplify? We define what the tool should produce and how to assess quality: relevance, errors, unanswered cases or the need for human intervention.
To agree: target task and evaluation criteria.We review sources, their quality, access rights and hosting constraints. Providers and proposed processing are discussed before your data is used.
To agree: authorised sources and data processing framework.A representative test dataset allows us to compare responses, identify limitations and observe costs and processing times. Unsatisfactory results may lead to a revised scope.
To agree: trial results before wider rollout.We define checks, human validation and fallback scenarios. Feedback, errors and changes to sources should inform ongoing monitoring.
To agree: validation rules and operational monitoring.A DEFINED PROJECT, VISIBLE PROGRESS
Task, available data and evaluation criteria.
The use case, data and criteria.
Test dataset, response comparisons and analysis of limitations.
Results and limitations from a test dataset.
Integration with your tools, checks and results monitoring.
Documented integration and control rules.
The scope and deliverables are specified in the proposal.
Hosting, providers and processing are defined during scoping according to your confidentiality requirements and the services considered. These decisions precede the use of your data.
We define task-specific criteria: response quality, errors, processing time or the need for human intervention. A prototype lets us evaluate them before expanding the scope.
Yes. The system needs to handle uncertain answers, missing information and errors. Depending on the use case, we plan human review, a refusal to answer or a fallback workflow.
Not always. An existing model, a search across your documents or conventional automation may be enough. The prototype helps choose an approach proportionate to the task.
DESIGN & DEVELOPMENT
From mobile products to business tools, the expertise your project needs.
iOS and Android apps, from initial user journeys to publication on the stores.
Explore the serviceBrowser-based platforms connected to your data and services.
Explore the serviceCustom tools for your internal processes, data and business rules.
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